Privacy Policy

Commitment to Guest Confidentiality

At Modi Retreat, we are committed to safeguarding the privacy, confidentiality, and security of our guests' personal and clinical health information. This Privacy Policy details how we gather, utilize, protect, and manage data provided via our website and retreat operations.

1. Information We Collect

When you make an inquiry, reserve a suite, or submit a medical consultation request, we may collect:

Identity & Contact Data: Full name, email address, contact telephone, WhatsApp number, and residential city/country.
Clinical & Wellness Inquiries: Primary health concerns, dietary preferences, or medical history shared voluntarily to enable accurate therapeutic prescription.
Technical & Analytical Data: IP address, device browser type, and anonymous interaction metrics via Google Analytics 4 (GA4) and Meta Pixel to optimize website responsiveness.

2. Purpose of Data Processing

Collected data is processed strictly for legitimate retreat operations:

Confirming suite availability and sending official booking itineraries.
Review by our in-house Ayurvedic doctors to plan customized therapies.
Transmitting periodic wellness insights or retreat updates (you may unsubscribe at any time).
Zero Lost Lead policy: Inquiries are securely stored in our encrypted database so customer service never loses track of your requests.

3. Data Security & Non-Disclosure

We do not sell, rent, trade, or disclose your personal or medical data to third-party marketing entities under any circumstances. Access is restricted strictly to authorized medical, reservation, and guest support personnel bound by confidentiality agreements.

4. Cookies & Tracking

Our website utilizes essential session cookies and privacy-compliant analytics pixels to deliver a smooth browsing experience. You may configure your web browser to decline cookies without impairing access to basic page content.

5. Contacting Our Data Officer